At Touta, we strive to provide you with the best shipping experience possible. This Shipping Policy outlines the details regarding shipping methods, costs, and delivery times.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. The available options will be presented at checkout based on your location.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.
3. Delivery Times
Delivery times vary based on the shipping method chosen and your location. Typically, standard shipping takes 5-7 business days, while expedited shipping can take 2-3 business days. Please note that these times are estimates and may vary during peak seasons.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, which are the responsibility of the customer.
6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@touta.com for assistance.
7. Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
